Frequently Asked Questions

We serve Chesterfield, New Baltimore, Macomb County, and surrounding areas. Message us to confirm!

Yes! We are Licensed and Insured. 

We recommend booking AS SOON AS POSSIBLE especially for weekends and graduation season. Popular items like tents and bounce houses sell out quickly.

A deposit (typically 25%) is required to hold your date. The remaining balance is due before or at delivery.

Deposits are non-refundable but may be transferred to a new date if rescheduled early (subject to availability).

Yes! We handle delivery, setup, and pickup so you don’t have to lift a finger.

Free delivery within 25 miles. 

• 0–25 miles → Free
• 26–40 miles → $50
• 41–60 miles → $100
• 61–90 miles → $150
• 90+ miles → Custom quote

We typically deliver 1-2 days prior and pick up later that day or the next morning depending on items rented. We’ll text you with your arrival window ahead of time.

Light rain is usually fine. For heavy rain or storms, we may:

• Reschedule
• Offer credit
• Cancel for safety

Safety always comes first.

We typically deliver 1-2 days prior and pick up later that day or the next morning depending on items rented. We’ll text you with your arrival window ahead of time.

Yes! Everything can be picked up but tent. Tents need to be professionally set up. 

Always. Every item is cleaned and sanitized before delivery.

Just remove trash and personal items. We handle the rest.

Normal wear is expected. However, renters are responsible for excessive damage or missing items.